Rick’s Rants and Raves

The second part of the Genesys health check involves smoke-testing GAD (Genesys Agent Desktop). This script requires wget to be in your path or in the same directory.
To customize for your location, just put the host:port for all the GAD servers in the SERVERS variable. This script will then spawn a new process for each one and check:

1. Administrative login
2. Count of users logged in
3. Verify user login is presented
4. Check GAD application status via a proprietary (to my company) widget which returns the application status. You’ll probably have to comment out the whole :check_status section.

@echo off
REM Version 3.0
REM This version is more complicated because it has been redesigned to run multi-threaded for its results.
rem if we don’t have a command line being passed in, then we are the parent process

set result=%temp%\gad-healthcheck.txt
set SERVERS=wpoh0010gengw01:10362 wpoh0010gengw02:10362 wpil0210gengw01:10362 wpil0210gengw02:10362 wpky0190gngad01:10100 wpky0190gngad01:10120 wpky0190gngad02:10100 wpky0190gngad02:10120 wpky0190gngad03:10100 wpky0190gngad03:10120 wpar0130gngad01:10100 wpar0130gngad01:10120 wpar0130gngad02:10100 wpar0130gngad02:10120 wpar0130gngad03:10100 wpar0130gngad03:10120

if .%1.==.. (
if exist %result% del %result%
echo Spawning individual threads…
for %%j in (%SERVERS%) do start /min “%%j” %0 %%j
rem check for the existence of the log files and wait until all processes are complete.
ping localhost -n 5 > nul
echo.|set/p BLAH=Waiting for threads to complete
:wait_here
ping localhost -n 1 > nul
echo.|set/p BLAH=.
if exist %temp%\gad-health-check-wp*.txt goto :wait_here
type %temp%\gad-health-check-wpoh*.don > %result% 2>nul
type %temp%\gad-health-check-wpil*.don >> %result% 2>nul
type %temp%\gad-health-check-wpar*.don >> %result% 2>nul
type %temp%\gad-health-check-wpky*.don >> %result% 2>nul
del %temp%\gad-health-check*.don
if .%QUIETMODE%. NEQ .TRUE. start notepad %result%
goto :eof
)

rem if we got here, it is because another instance called us, and we’re our own thread, to work on a single server.

for /F “delims=: tokens=1,2″ %%p in (‘echo %1′) do call :_set_host_port %%p %%q
set result=%temp%\gad-health-check-%host%-%port%.txt
set LOG=%temp%\%host%-%port%-output.txt
set tmp=%temp%\%host%-%port%-tmp.txt
if exist %LOG% del %LOG%
if exist %tmp% del %tmp%

echo.|set/P BLAH=>%result%

echo.|set/P BLAH=Checking %1

echo.|set/p BLAH=%1 >>%result%

:admin_login
echo.|set/P BLAH=admin
wget –output-file=%LOG% –output-document=%tmp% –tries=1 –timeout=15 “http://%1/gdesktop/admin/mainpage.jsp?userName=dublin25&userPassword=dublin25″ “http://%1/gdesktop/admin/agentList.jsp”
for /F %%m in (‘findstr /c:”Available Links dublin25″ %tmp%’) do echo.|set/p BLAH=Admin OK, >> %result%
findstr /i “failed error” %LOG% >> %result%

:count_users
echo.|set/P BLAH=user count
for /F “tokens=9″ %%j in (‘find “Agents list Nb” %tmp%’) do echo.|set/p BLAH=%%j users, >>%result%

:user_login
echo.|set/P BLAH=user login
wget –output-file=%LOG% –output-document=%tmp% –tries=1 –timeout=15 “http://%1/gdesktop/”
for /F %%m in (‘findstr /c:”" %tmp%’) do echo.|set/p BLAH=Agent OK, >> %result%
findstr /i “failed error” %LOG% >> %result%

:check_status
echo.|set/P BLAH=app status
wget –output-file=%LOG% –output-document=%tmp% –tries=1 –timeout=15 “http://%1/gdesktop/JGenAppStatus?XmlAppStatusRequest=false”
for /F “delims=<>(). tokens=6″ %%k in (%tmp%) do echo.|set/P BLAH=%%k >> %result%
findstr /i “failed error” %LOG% >> %result%
echo done.
echo.>> %result%

move %result% %result%.don
exit

:_set_host_port
set HOST=%1
set PORT=%2
goto :eof